For families managing aging parents

Stop being the unpaid case manager.

We handle the hold music, the prior auths, and the 4pm Friday fires - so you can be the son or daughter, not the administrator.

CareQuarter gives you a named care coordinator with real authority to manage your parent's healthcare administration. One person who picks up the phone, knows your family's situation, and actually gets things done.

$175/month   Cancel anytime   No setup fees

Professional woman at peace

The Problem

You didn't sign up for this job.

You're managing your parent's healthcare on top of everything else. The portal logins. The pharmacy callbacks. The insurance denials. The Friday afternoon discharge that lands in your lap while you're still at work.

You've become the unpaid case manager - the one stitching together a system that doesn't talk to itself. And somewhere in the back of your mind, you know something is going to slip through the cracks.

Portal Hell

Every provider, lab, and pharmacy has a different login. You're the one piecing together the timeline like a forensic accountant.

Prior Auth Ping-Pong

Insurer blames provider. Provider blames insurer. Pharmacy shrugs. You're stuck in the middle, listening to hold music.

Friday 4pm Fires

Hospital says "going home today." Meds changed. Home health not arranged. Pharmacy needs a prior auth. And you're in a meeting.

"I'm responsible without real authority in a system that's chopped into pieces."

- From our customer research
Care coordinator at work

The Solution

One person who actually gets things done.

CareQuarter gives you a named care coordinator - not a chatbot, not a call center, not an app. A real person with real authority who handles the healthcare administration so you don't have to.

  • Talks directly to doctors, pharmacies, and insurers
  • Schedules appointments and manages referrals
  • Handles prescription refills and prior authorizations
  • Fights denials and files appeals - not just submits, follows through
  • Coordinates hospital discharges and home health setup
  • Fixes billing errors and insurance disputes
  • Sends weekly summaries so you stay informed

Phone and paper first. No app required. Works for your parent too.

How It Works

Up and running in one call.

1

Quick Setup

30-minute intake call. We get HIPAA authorization, learn your parent's situation, and match you with a coordinator who knows your local health system. No paperwork marathon.

Day 1

2

We Take Over

Your coordinator handles the routine - refills, scheduling, prior auths, billing questions. You get a weekly summary of what got done and what's coming up. No more hold music.

Ongoing

3

You Stay in Control

Major decisions still come to you. Your coordinator works within the guardrails you set. Upgrade, downgrade, or cancel anytime with one email.

Always

Pricing

Simple pricing. No surprises.

Switch tiers anytime. No setup fees. No cancellation fees. No per-call charges.

Core

$175/mo

For stable months when you need routine support

  • Named care coordinator
  • Appointment scheduling & reminders
  • Prescription refills & pharmacy coordination
  • Prior authorizations AND appeals
  • Weekly mailed summary
  • Phone support M-F, 7am-7pm

Best for: Routine care management

Start with Core

Crisis Add-On

$125/event

For same-day emergencies when you can't be there

  • Same-day discharge support
  • After-hours emergency response
  • On-site presence at hospital/facility
  • Available with any plan

Best for: Friday fires, unexpected hospitalizations

Add to Any Plan

All plans month-to-month - upgrade or downgrade anytime

Your coordinator's time is included - no per-call charges

Spending on behalf (copays, supplies) billed separately with receipts

Not sure? Start with Core - you can always upgrade later

Trust & Control

Built for people who don't trust easily.

We get it. Handing over access to your parent's healthcare is a big ask. That's why we built CareQuarter with guardrails from day one.

You Control the Authority

  • Start with HIPAA only - no POA required
  • Add limited POA later if you choose (revocable same-day)
  • Set spending caps - nothing over your limit
  • Clear list of what we can and cannot do

Your Coordinator is Accountable

  • Named person with real credentials
  • Background-checked, insured, bonded
  • Experience in your local health system
  • Supervisor escalation if anything goes wrong

Your Data Stays Yours

  • No data selling or marketing reuse
  • No AI training on your information
  • 90-day retention limit after you cancel
  • Audit trail you can access anytime

Easy Exit, Always

  • 30-day trial, month-to-month after
  • Cancel by email or phone
  • Immediate stop, confirmation in 24 hours
  • All files returned within 48 hours

Questions

Frequently asked questions

CareQuarter is for adult children managing healthcare for aging parents. If you're the one making calls, tracking medications, fighting with insurance, and worrying about what you might miss - this is for you.

It works whether your parent lives independently, in assisted living, or is transitioning between settings. If you're the "unpaid case manager," we're here to take that job off your plate.

No. We start with HIPAA authorization only, which lets your coordinator talk to providers on your behalf. That's enough for most routine tasks.

Limited power of attorney is optional, narrowly scoped to specific tasks (like signing routine medical consents), and revocable same-day if you ever change your mind. Many families never need it.

Traditional geriatric care managers charge $150-200/hour with large upfront retainers. They often focus on assessments and recommendations - not execution.

CareQuarter is a flat monthly fee for ongoing coordination, and we actually do the work: making calls, filing paperwork, following up until it's done. No hourly billing, no surprise invoices.

We work alongside your parent's care team, not against them. Your coordinator handles the healthcare administration side - insurance, specialists, prescriptions, billing - while the facility handles daily care.

We coordinate with their staff so nothing falls through the cracks and no one gives your parent conflicting instructions.

Core plan: Phone support Monday-Friday, 7am-7pm
Full plan: Extended support 7am-9pm, including weekends
Crisis add-on: Same-day response for true emergencies, any time

Your coordinator also checks voicemail first thing each morning, so urgent overnight messages get addressed early.

Weekly summary mailed to you (or secure digital delivery if you prefer). It includes:

• What got done this week
• What's still pending
• Any decisions you need to make
• What's coming up

You can also call your coordinator directly anytime during business hours. No ticket systems, no waiting for callbacks.

Yes, both. Anytime.

Upgrade: Takes effect immediately (pro-rated for the month)
Downgrade: Takes effect next billing cycle
Cancel: Email or phone, immediate stop, no fees

We'll confirm cancellation in writing within 24 hours and return all your files within 48 hours.

We hire coordinators with documented experience in specific health systems and regions. During your intake call, we match you with a coordinator who knows your hospitals, insurers, and local providers.

If we don't have strong coverage in your area yet, we'll tell you upfront rather than waste your time.

Get your time back.

You've been doing this job long enough. Let someone competent handle the parts that don't need to be you.
Next time there's a Friday fire, we could be the ones handling it.

Start Your 30-Day Trial - $175

No credit card charged until after your intake call.
Cancel anytime. Full refund if we're not a fit.

Have questions first? Schedule a 15-minute call